Privacy Statement

 

Promatrix B.V., located at Botter 6 (2411 NM, Bodegraven), is responsible for the processing of personal data as outlined in this privacy statement. We explain here which personal data we collect and use, and for what purpose. We recommend that you read this statement carefully.

Contact Information

If you wish to contact us regarding this privacy statement, you can do so using the following contact details:

Botter 6
2411 NM, Bodegraven
Tel: +31(0)172 72 71 60
Email: info@promatrix.nl

Privacy Policy Promatrix B.V.

To carry out our activities, we process personal data, sometimes in collaboration with third parties.

We consider it essential to handle personal data with care. Therefore, we process and secure personal data carefully, adhering to privacy legislation requirements. This means, for example, that we:

• Clearly state the purposes for which we process personal data, as described in this privacy statement.
• Limit the collection of personal data to only what is necessary for the purposes for which they are processed.
• Ask for explicit consent before processing your personal data when required.
• Do not disclose your data to third parties unless necessary to provide the requested service or when legally obligated.
• When sharing your data, make agreements with third parties to ensure they are not used for other purposes.
• Implement appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf.
• Respect your right to access, correct, or delete your personal data upon request.

 

Use of Personal Data

When using our services and websites, you may provide certain data, which may include personal information. We do not always process all the data listed below; it depends on the services and functionalities you choose to use on our websites.

The processed personal data may include:

it depends on the services and functionalities you choose to use on our websites.

• First and last name
• Email address
• Phone number
• Address details
• Information you fill in an open field, such as a message in the contact form
• IP address
• Internet browser and device type

It may also be that your data is provided by someone else, such as when a customer wishes to send an order to you as a gift. In such cases, we use only your name and address to deliver the order to you.

Purposes

We process the above data for one or more of the following purposes, depending on the services or functionalities you use:

• Verzenden van onze nieuwsbrief en/of reclamefolder.Sending our newsletter and/or advertising materials.
• Contacting you via phone or email when necessary to provide our services.
• Informing you about changes to our services and products.
• Delivering goods and services to you.
• Analyzing your behavior on the website to improve it.
• Processing personal data when legally obligated, such as data needed for tax returns.

 

Sharing Personal Data with Third Parties

We may share the data you provide with third parties (e.g., payment services or carriers) when necessary for delivering the products you ordered or requested services. When sharing your data with third parties, we ensure, through agreements like data processing agreements, that your data is not used for other purposes. We also agree to delete your data when no longer needed.

Promatrix B.V. does not sell your data to third parties and only discloses it if necessary for our agreement with you or to comply with a legal obligation. We sign data processing agreements with companies processing your data on our behalf to ensure the same level of security and confidentiality. Promatrix B.V. remains responsible for these processes.

Securing and Retaining Data

We take appropriate security measures to limit misuse and unauthorized access to your personal data. This includes restricting access to data, shielding access to data, and regularly checking our security measures.

We do not retain data longer than necessary, keeping it only for the time required to provide the requested service. Exceptions are data we are required to keep due to legal obligations.

We take the protection of your data seriously and implement measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe your data is not adequately secured or if there are signs of misuse, please contact us at info@promatrix.nl. We have taken the following measures to secure your personal data:

• Security software, such as antivirus and firewall.
• TLS (formerly SSL): We transmit your data through a secure internet connection, indicated by the ‘https’ in the address bar and the padlock icon.

 

Cookies

Promatrix B.V. uses functional, analytical, and tracking cookies. A cookie is a small text file stored in the browser of your computer, tablet, or smartphone when you visit our website. We use cookies for technical functionality, ensuring the proper operation of the website and remembering your preferences. These cookies are also used to optimize the website. Additionally, we use cookies to track your browsing behavior for insights into website development.

During your first visit to our website, we informed you about these cookies and sought your consent to place them. You can opt-out of cookies by adjusting your internet browser settings to stop storing cookies. You can also delete previously stored information through your browser settings. Click here for an explanation.

Third-party cookies may also be placed on this website, such as by advertisers or social media companies.

Automated Decision-Making

We do not make decisions with significant consequences for individuals based on automated processing. This refers to decisions made by computer programs or systems without human involvement.

Access, Correction, or Deletion of Data

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Promatrix B.V., and the right to data portability. This means you can request the personal data we have about you in a computer file and send it to you or an organization you specify.

To request access, correction, deletion, data portability, withdrawal of consent, or to object to the processing of your personal data, send an email to info@promatrix.nl.

To ensure your request for access is legitimate, we ask you to include a copy of your ID with your request. In this copy, black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond as soon as possible, but within four weeks, to your request.

Data Protection Authority

You have the right to lodge a complaint with the national supervisory authority, the Data Protection Authority (Autoriteit Persoonsgegevens), by clicking here.

Third-Party Websites

This statement does not apply to third-party websites linked to our website through links. We cannot guarantee that these websites handle your personal data reliably or securely. Always read the privacy statement of the respective website before using it for more information on how they handle your data.

Changes to this Privacy Statement

We may change this privacy statement from time to time, and changes will be published on our website. We never use your data for other purposes without your consent.

Therefore, it is advisable to regularly consult this privacy statement to stay informed about any changes.

InwerkingtredingEffective Date

This (revised) privacy statement came into effect on September 22, 2023.